General Information
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
- It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
- We transfer information about you if KEN Technology Sarl is acquired by or merged with another company. In this event, KEN Technology Sarl will notify you before information about you is transferred and becomes subject to a different privacy policy.
Information Gathering and Usage
- When you register for KEN Technology Sarl we ask for information such as your name, email address, billing address, credit card information. Members who sign up for the free account are not required to enter a credit card.
- KEN Technology Sarl uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.
Cookies
- A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
- Cookies are required to use the KEN Technology Sarl service.
- We use cookies to record current session information, but do not use permanent cookies. You are required to re-login to your KEN Technology Sarl account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.
Data Storage
KEN Technology Sarl uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run KEN Technology Sarl. Although KEN Technology Sarl owns the code, databases, and all rights to the KEN Technology Sarl application, you retain all rights to your data.
Disclosure
KEN Technology Sarl may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.
Changes
KEN Technology Sarl may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your KEN Technology Sarl primary account holder account or by placing a prominent notice on our site. Such notice will be given at least 3 days in advance of the date the new policy will be applied.
Refund Policies
- We have a 30 days money back guarantee for all electronic appliances and equipment that are provided and sold by KEN Technology Sarl should the client request for a refund. Note this refund is given only when the said device has manufacturing defects. Damages or defect caused by the client’s negligence does not qualify for a refund.
- KEN Technology Sarl has a NO REFUND policy for Services such as Website development, Mobile App developments, Graphic Designs, Installations of any kind and Bulk SMS. The reason is that before we engage into an agreement for a service to be provided, we provide samples of what the job to be done will look like upon completion in case of Graphics Design, web and mobile app developments. In case of Bulk SMS we provide a test account and ask the customer to try if okay before we engaged because after that we do not refund. .
Question
Any questions about this Privacy Policy should be addressed to info@kentechnology.tech